hllp.com.au, referred to below as HLLP®, is an online retailer of consumer goods.

HLLP® values our relationship with you and the other users of this website. We recognize that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use the Web Site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at: policy@hllp.com.au

HLLP®'s Commitment to Online Security
Your personal information is treated with the greatest of care. Sensitive payment information such as credit card details are NEVER stored on the Internet with our system. Once you type your information, it is sent instantly, encrypted, directly to our order processing system. We employ the latest 1024-bit encryption technology in all areas of the site which require you to provide payment information. This is done to protect you from unauthorized use of the information you are sending to our server. This website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of this site is automatically confirmed behind the scenes prior to the transmission of any sensitive information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you that the potential receiving site looks suspicious and should be avoided.
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. The HLLP® website encrypts sensitive information wherever HLLP® requests it. 

Legal Requests Under Law.
hllp.com.au may disclose your personal information for law enforcement or regulatory purposes. hllp.com.au cooperates with law enforcement inquires and other third parties to enforce laws, intellectual property and other rights. We can (and agreeing to this policy duly authorise us to) disclose any information about you to law enforcement or other governmental officials as we, in our sole discretion, believe necessary, appropriate or as otherwise permitted under the Privacy Act 1988 (Cth), in connection with an investigation of fraud, intellectual property infringements, piracy or other activity that is illegal or may expose us to legal liability. By becoming a hllp.com.au member you authorise us to disclose your UserID, name, street address, city, state, post code, country, phone number, email and company as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringement, piracy or other activity that may expose us to legal liability or as otherwise permitted under the Privacy Act 1988 (Cth).

Control of Your Password
You are responsible for all actions taken with your User ID and password, including fees. Therefore we do not recommend that you disclose your password to any third parties. If you choose to share your User ID and password or your information with third parties to provide you additional services, you agree that you are responsible for all actions taken with your User ID and password and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password as detailed in Section 8.

Security
Your Information is stored on our secure servers in Melbourne VIC. We use the latest industry standards to safeguard the confidentiality of your personal information, such as firewalls and Secure Socket Layers (SSL Certificates) however it is important that you understand "perfect security" does not exist on the Internet. We are always looking to secure your personal information by the latest most secure means possible.

Notice
We reserve the right to change this Privacy Policy from time to time based on changes to government legislation and operational requirements within the site. All changes to this policy are effective after providing you with at least thirty (30) days' notice of the changes by posting the changes on the site news section on our home page.

Email Newsletter Subscription
All our newsletters contain a link to unsubscribe. You will not receive newsletters from us again if you choose to unsubscribe. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from us.

Being Included In and Removed From our Email Newsletters
You will be included in our email newsletters mailing list (which include special offers, competitions, new product arrival alerts and other communication related to our services or the products we offer) if you subscribe to our newsletters or if you make a purchase from us or if you have requested that we notify you of an items expected arrival and we expect to receive other items that are similar or complimentary. You will not be included in any of our mailing lists if you communicate with us for any other reasons. Every newsletter we send has an unsubscribe option. This will always be clear and easy to locate. This will also include your email address that is subscribed. You may unsubscribe from any mailing list whenever you wish and you will be immediately removed as per your request. You also have the option of emailing customerservice@hllp.com.au and a member of our Customer Service Team will unsubscribe you if you provide them with the email address that is subscribed.

Personal Information that HLLP® May Collect Online
HLLP® collects personal information online, including names, postal and e-mail addresses, phone numbers and billing information. HLLP® may also collect business information from sole proprietorships that apply for membership and for program participation, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.

How HLLP® Uses Personal Information Collected Online
We will use your personal information only for the purposes of processing your order and to communicate effectively with you. This communication includes but is not limited to; emailing you tax invoices, dispatch and tracking information, returns and exchange authorisations, etc. As a condition of sale we reserve the right to email you special offer promotions that we believe will be of interest to you. You may, once you have placed your order, advise us that you are not interested in these offers and we will consequently not send these to you. To do this please send this request to customerservice@hllp.com.au. In any event, you may, at any time, unsubscribe from any special offer promotions we send you, and your unsubscribe request will be actioned immediately. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.

How Your Information May Be Shared
We never sell or rent your personal information. HLLP® may release personal information under the following circumstances:

• Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
• Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
• To appropriate persons, where your communication suggests possible harm to others

Computer Tracking and Cookies
This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Changes to this Privacy Notice, Conditions of Use and Notices
This Privacy Notice and our Terms of Use may change over time and the use of information which we gather now is subject to these Notices and Terms as modified. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Legal Notices, including the application of the laws of the State of Victoria, Australia.