Frequently Asked Questions

Mattress Help

What is the difference between comfort finishing’s on mattresses?
What is Viscoflex?
What is Latex?
What is a PLATFORM BASE?
What are 3 ZONE MAXI POCKET SPRINGS?
What are BONNELL SPRINGS?
How do I know if it’s time for a new mattress?
What mattress & base sizes are available?
Which is better a soft or firm mattress?
What should I expect from my ‘back to sleep®’ mattress?
What are the care instructions for my ‘back to sleep®’ mattress?
Which pillow does ‘back to sleep®’ recommend?
How long should a ‘back to sleep®’ pillow last?
Should my ‘back to sleep®’ pillow be comfortable from the first night?

What is the difference between comfort finishing’s on mattresses?

Smooth Top – directly attached to the support system - usually indicates a firm feeling bed.
Pillow Top – appears as an additional layer of comfort attached to the support system. Condenses the edges of the foams not allowing them to return to their natural position. A pillow top finish usually indicates a medium to soft feel
Box Top – has the appearance of an additional mini mattress attached to the support system. A box top finish allows the foam to stay in its natural position – usually indicates a medium to soft feel.

Viscoflex is Dunlop Foams’ new Technology of Low Resilience (LR) visco elastic foams, scientifically developed slow recovery visco-elastic cushioning that perfectly contours to body shape to reduce pressure and maximise comfort.

A trial that was held over three months claimed that over 90% of people trying this particular brand of viscoelastic mattress experienced marked improvements in the quality of sleep. Other studies claimed 83% reduction in tossing and turning, and deeper sleep was experienced by participants.

This product was originally developed for the Health Care Sector as a method of reducing pressure ulcers (bed sores).Viscoflex is temperature neutral, which means it moulds instantly to your bodies needs.

Latex is a Natural Rubber (Healthy, Supportive & Comfortable). It is naturally derived from the Malaysian rubber tree, is non-toxic and contaminant free and its natural properties inhibit bacterial and fungal growth, making it also inhospitable for dust mites.

Hundreds of tiny cores have been created within the latex mattresses allowing air to flow naturally for a more hygienic and sound sleep environment.
Latex foam is more breathable than any synthetic foam, keeping you constantly cool and comfortable. Latex moves with you, providing exquisite support in any sleep position, and less restless nights.

Our manufacturer uses the best quality pine for our timber platform bases, this ensures our bases are structurally better against competitor products. The slats are positioned at the right distance apart to ensure maximum support of our products. The bases are finished off with a dense layer of cardboard and high density foam to compliment your ‘back to sleep®’mattress. The corners are machine rounded to ensure no sharp edges.

All components are locally made and manufactured.

Available in our platform base range is the option fortwo or four draws for additional storage areas. (Number of draws is dependant on the size of the base.)

Dimensions of draws in draw bases = 645mm width x 170mm depth x 570mm length

The Pocket Spring is all about getting really selfish about your own comfort. High quality individually pocketed springs contour to the individual shape of your body and allow you to move without disturbing your partner.

Our 3 Zone Maxi pocket spring mattresses consist of a grid of springs, each in their own cotton fabric pocket. Because they’re not wired together, each spring is able to work more or less independently – the weight on one spring doesn’t affect those surrounding it (except for pull by the mattress cover).

The middle third of the Zone Maxi pocket springs contain thicker springs as 70% of your body weight lies in the middle of the bed (therefore the pocket springs need to be stronger). The pocket springs are encased in a 3 inch thick dunlop foam box.

Tests consistently rate 3 Zone Maxi pocket-spring mattresses the most comfortable type of inner-spring mattress on the market.

The Bonnell Springs are coiled spiral hourglass-shaped springs.

Bonnell Springs are joined together with helicoils to form a spring unit. The Emerald mattress has a 5 turn inner spring system, while the Sapphire and Diamond mattress, has a zoned bonnell spring system, utilizing a thicker spring gauge, therefore enabling a firmer spring section in the middle 1/3 of the bed (which is where 70% of your body weight lies).

At back to sleep® we recommend changing your mattress every 5-8 years. By this time, the bed should have deteriorated to approximately 75% of its original quality and support. Your body should tell you when it is time for a new mattress. If you regularly wake up feeling pain or are feeling sore or stiff this usually is a good indication that you need a new mattress. However, excessive use or misuse of your mattress may require you to replace your mattress sooner.

The table below depics the standard sizes that are available in our mattress range:

	Imperial Width	(inches) Length	Metric Width	(cm)Length
Single	3'	6'2	92	188
King Single	3'6'	6'8	107	204
Double	4'6'	6'2	138	188
Queen	5'	6'8	153	204
King	6'	6'8	183	204

At ‘back to sleep®’ we pride ourselves on our experience and the knowledge obtained from years of study at University. Our dedication to understanding correct spinal alignment, sleeping positions and other health issues which effect the choices made by our customers, determine the best support and comfort combination. It is for this reason we recommend all clients receive a complimentary mattress/pillow assessment. Choosing the right mattress and/or pillow does not necessarily come down to soft or firm.

You spend a third of your life in bed, ‘back to sleep®’ believes it is imperative to make an informed decision on selecting the right mattress and/or pillow.

So get the right advice and take advantage of a complimentary mattress/pillow assessmentwith a qualified Health Care professional by calling 1300 85 4557.

Contact us on 1300 854 557 for a FREE bed/pillow assessment with your nearest Healthcare Professional.

Chances are the current springs and fabric are not what they used to be, so your new mattress may seem a little strange in the beginning. Allow adequate time for your body to adjust and allow the mattress to settle.

In order to guarantee that you obtain the greatest comfort, support and life from your ‘back to sleep®’ mattress, it is vital that the care instructions are followed as provided in your guarantee card that is delivered together with the mattress.

All ‘back to sleep®’ mattresses and pillows should be covered with a protect.a.bed® mattress or pillow protector. This will ensure longevity of your products while creating the optimum healthy sleep environment.

The ‘back to sleep®’ pillow range has been designed, approved and recommend by leading chiropractors, physiotherapists and other health care professionals nationally. The ‘back to sleep®’ pillow range correctly supports your neck ensuring a better nights sleep. Take advantage of a complimentary pillow assessment and have a qualified health care professional recommend the right pillow for you. Contact the ‘back to sleep®’ customer service department on 1300 854 557.

At ‘back to sleep®’ all our pillows come with a 5 year guarantee. You can be assured that you are purchasing a quality supportive pillow designed and tested by leading health care professionals. ‘back to sleep®’ recommends all pillows should be covered with a protect.a.bed® pillow protector. This will ensure longevity of your products while creating the optimum healthy sleep environment.

It is important to know, that your neck may feel unusual or uncomfortable during the first few nights of using any new pillow. This is called muscle adjustment and may take up to two weeks to settle.

If you cant find the answer to any of your questions here please feel free to contact us at contactus@backtosleep.com.au.

alicia_molik

"...I love coming home to my 'back to sleep®' bed – there is nothing like it. I chose the 'back to sleep®' bed because, without a doubt, it’s the best bed in the world that I have slept in." Alicia Molik - Professional Tennis Player

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Frequently Asked Questions

Mattress Help